Frequently Asked Questions

General

What is Rooster Property Care?: Rooster Property Care is a premier home maintenance service provider specializing in pressure washing, gutter cleaning, roof cleaning, and mulching.
Where do you operate?: We proudly serve Charlotte, NC, and the surrounding areas, including Ballantyne, Baxter Village, Belmont, Concord, Fort Mill, Gastonia, Harrisburg, Huntersville, Indian Land, Indian Trail, Lake Wylie, Matthews, Mint Hill, Monroe, Mooresville, Mt. Holly, Myers Park, Pineville, Tega Cay and more!

What’s included in your gutter cleaning service?: Our gutter cleaning service includes debris removal, hand-cleaning, and optional drone video footage to show completed work.
Do you offer commercial pressure washing?: Yes, we provide pressure washing services for both residential and commercial properties.
Are all your services available year-round?: That’s right! We offer gutter cleaning, pressure washing, window cleaning and mulching services all year long! There may weather events such as freezing temperatures or rain that cause postponements, but we will communicate these with you as needed!

How much do your services cost?: Prices vary based on the service and property size. Please check our Pricing page or contact us for a free quote.
What payment methods do you accept?: We accept cash, check, Zelle, and all major credit and debit cards and online payments through our secure booking platform.

Can I reschedule my appointment?: Yes, appointments can be rescheduled up to 24 hours before the scheduled time.
Do you work on weekends?: Yes, we offer weekend appointments to accommodate busy schedules.
Do I need to be home for the Service?: Nope! We have a process in place including regular updates, before and after photos, and invoices via sms that don’t require clients to be present at the time of our services.